To provide the Service, Ordovee LLC ("ODV") uses the third-party subprocessors below to process information on our behalf. This page is referenced in Section 5 of our Privacy Policy.
A subprocessor is a vendor we engage to help operate the Service — for example, to host data or run infrastructure. Each subprocessor may access only the information needed to perform its function for us, and is bound by contractual obligations to protect that information.
Current subprocessors
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure: application database (RDS/PostgreSQL), file and media storage (S3), background job queue (SQS), and scheduled automation (EventBridge) | All account data and customer-submitted data, at rest and in transit — account details (name, email, hashed credentials), business records (inventory, SKUs, locations, movements), uploaded media, and order data (including end-buyer names and shipping addresses synced from connected marketplaces) | United States (AWS us-east-2, Ohio) |
| Stripe, Inc. | Payment processing and subscription billing | Billing contact details, payment method information, and transaction records (we do not store full card numbers) | United States |
| Amazon SES | Transactional email delivery (account, billing, security, and support messages) | Name, email address, and message contents | United States |
Customer-enabled integrations
Customers may optionally connect their own eBay and Shopify accounts. When a customer authorizes a connection, we access that customer's own marketplace account, at the customer's direction and under the customer's authorization, solely to sync listings, inventory, and orders. eBay and Shopify are third parties the customer independently engages; they are not our subprocessors.
Not currently used
We do not currently use a marketing-email provider, an analytics or error-monitoring service, a third-party authentication provider, or a customer-support or chat provider. We will update this list before introducing any new subprocessor that processes customer data.
Contact
For questions about our subprocessors, contact us at:
Ordovee LLC
41 Hawthorne St
Medford, OR 97504
support@ordovee.com
See also our Privacy Policy and Terms of Service.